Measurement business processes checklist

As a business owner, it's important to have a clear understanding of the various aspects of measurement. This includes understanding what data to collect, how to collect it, and how to use it to improve your business processes. Having a clear understanding of measurement will help you make informed decisions about your business and ensure that you're making the most of your resources. 

  • (1) Percent of defects

  • (2) Customer churn rate

  • (3) Number of new customers

  • (4) Customer satisfaction ratings

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